- You can return a product for up to 15 days from the date of purchase. After 15 days from the purchase date, a refund cannot be offered. Your order date can be found in your email confirmation that was received upon initial purchase. To be eligible for a return, the item must be unused and in original packaging.
- Original shipping fees are non-refundable.
- Damaged/Missing items must be reported/emailed within 3 days of receipt with photos attached to your return request. If not reported within 3 days, we will not issue replacements. We are not responsible for normal wear and tear to items purchased and will not issue a new item outside of the 3 day window of receiving the item.
- If you have received an incorrect item, please issue a return request within 3 days of receiving your order with a picture of the items and packing slip.
- Refunds for Returns: Please note that original shipping fees are non-refundable.
Once your return is received and inspected, we will notify you of the approval or rejection of your return. If you are approved, your refund will be processed and a credit will be applied to your original method of payment within 5-7 business days. In case of cash on delivery order, we will contact you for your refund details.